An e-commerce partner to Komplett Bank wanted to offer customer-friendly invoice payment and financing options, without compromising control with the user experience of the check-out to a third party such as Klarna. The solution to this request was to go with easily integrated API-based payment methods delivered by Komplett Bank, built in cooperation with Aptic.

Komplett Bank’s current product portfolio resides in a well-balanced range between consumer loans, credit cards, deposit accounts, eCommerce and point of sales financing.  The POS financing solution will be integrated into a number of stores within one of the Nordics’ largest e-commerce retail groups. The solution is also implemented as an important part of facilitating payments for a vast number of third-party sellers in the Groups’ Marketplace.

The solution: POS Financing Products

The Komplett Bank solution consists of an Invoice, Installment, Deferred Payment and Account payment method. All methods are based on the Aptic ARC platform. Komplett Bank has added functionality for contextually suggesting available payment methods in every check-out-session, through algorithms implemented to their payment selector solution (i.e. customized selection of payment methods, based on experience from the individual customer and the content of the selected shopping cart).

Why Aptic?

” There were three main reasons why we decided to choose Aptic and the ARC Platform. First, Aptic had a story and track record in developing similar end-products and had previously delivered solutions to clients in the same niche. Secondly, we liked the architecture of the platform and saw the possibility of connecting the system with our strategic POS-finance concept. It was a great fit with how we wanted our financial solutions to be designed. And finally, Aptic has experience with transactional business models and the ability to meet high customer expectations, regarding availability and reliability, Steffen Ryengen, CMO/CIO Komplett Bank

For the future

To take the next step, Komplett Bank is exploring how to access data from the Aptic ARC platform in order to perform more advanced analytics.

Business values

“Overall the Aptic solution is a critical component for us to build this new business area and it is a very important part of our strategy and expansion”, Steffen Ryengen, CMO/CIO Komplett

Facts of the company

  • Offering flexible consumer financing solutions to customers across the Nordics
  • 179,500 customers across four product areas in Norway, Sweden, and Finland
  • Strategic partnership with Komplett Group, largest e-commerce company in the Nordics
  • Multichannel distribution via own websites and agents
  • Digital and scalable, low-cost operations
  • Founded in 2014, listed on Oslo Stock Exchange in 2017