“It’s an excellent form of cooperation. Aptic are highly skilled, are straightforward and clear in their communication and attach greater importance to ensuring that we as their customer, as well as our final customer, always have a positive experience.”
“We use Aptic when we do not have the expertise in-house and when large volumes are involved. They are always eager to improve their services and take good care of us. Aptic are very clear and transparent about how they work on our cases. We often provide feedback, and they are highly adaptable.”
Sergel offers flexible and effective services in the areas of Credit, Collection, Purchase of Receivables and SMS text services. The firm targets transaction-intensive companies with strict requirements in terms of quality, cost-effectiveness, customer service and flexibility. Today Sergel Group is one of the leading players in the market, with around 315 employees and offices in Sweden, Denmark, Norway, Finland, Lithuania and Latvia.